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Monday, March 27 • 10:00am - 10:50am
The Importance of a Guest

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Join Ryan Ruiz, Corporate Trainer for Tilted Kilt, to understand the importance of building relationships with your guests.  Get guest service tips from an industry leader and learn the difference of being an order taker versus a relationship builder in your establishment.


Speakers
avatar for Ryan Ruiz

Ryan Ruiz

General Manager, Tilted Kilt
Ryan Ruiz is an Oakland native. He moved to Southern California his Freshman Year of High School. He is a University of California Santa Barbara graduate in which he was a Major in Liberal Studies, with a Kinesiology Minor. Straight out of College he started working in a Casino as Bartender. Here is where Ryan's adventure started. He started as Bartender and quickly moved his way up to Supervisor, Manager, Assistant General Manager, to a General... Read More →


Monday March 27, 2017 10:00am - 10:50am
Room N117 Las Vegas Convention Center