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Monday, March 27 • 10:00am - 10:50am
Help with Yelp!

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What steps are potential customers taking to find a new nightclub or bar? In 2016, some reports show as high as 90% of people are reading reviews before spending money. Yelp is the leading local guide for real word-of-mouth, so it's critical that your bar/nightclub is not only protecting its reputation there, but also optimizing your presence by collecting testimonials so that you can be found before your competition. Join Main Street Hub's Emma Vaughn for "Help with Yelp" and you'll leave with three key takeaways: How to respond to negative reviews, how to optimize your Yelp profile so it's found more often and how to spread MORE word-of-mouth through your happy customers!


Speakers
avatar for Emma Vaughn

Emma Vaughn

Regional Development Representative, Main Street Hub
Emma leads Main Street Hub's local business outreach on the west coast. She hosts educational workshops, both live and online, to help small businesses get more word-of-mouth and referrals on sites like Facebook, Twitter, Yelp, & Google plus. Through her position, she has had the opportunity to train thousands of companies. Emma's parents used to own a small cafe in Indiana where her reverence for local businesses began.


Monday March 27, 2017 10:00am - 10:50am
Room N119 Las Vegas Convention Center