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Monday, March 27 • 11:00am - 11:50am
“Don’t Smoke in Bed Face Down” – Is That the Last Tip You’ll Ever Get?

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Danny Meyer sent a shot across the bow of the hospitality industry when he eliminated tipping at his Union Square Hospitality Group.  It left many of us wondering if this change signaled the end of the tipped wage across the hospitality industry and, more importantly, in our own operations.  Does the last year provide any clues?


In this dynamic and informative session, Professor Brian Warrener of Johnson & Wales University will discuss what has been happening with tipping over the past year, findings from his own extensive and ongoing research on the topic, whether the tipped wage is likely to survive and ultimately what you should do about the whole mess!

avatar for Brian Warrener

Brian Warrener

Hospitality Professor, Johnson & Wales University
Professor Brian Warrener has enjoyed a long and distinguished career in the hospitality industry.  He began waiting tables in 1985 and has since worked in virtually every position within food and beverage operations, including bar back, bartender, bouncer, beverage manager, assistant... Read More →

Monday March 27, 2017 11:00am - 11:50am PDT
Room N101 Las Vegas Convention Center