Nightclub & Bar Show 2017

Lee Cockerell, the former senior operations executive for the Walt Disney World Resort for 10 years, will share how all of us can create magic for our customers, our families, our friends, and for each other by understanding the power of personal leadership and strong management skills and as we go about living our lives and practicing our professions.  You will learn the Four Customer Expectations, The Four Employee Expectations (and how to practice them), how the value of how you spend your time directly relates to how happy, healthy, and successful you are in all parts of your life.  And finally you will learn about how to become more competent in the four areas of competency which will move you from good to great or great to greater!