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Wednesday, March 29 • 12:00pm - 12:50pm
The Secrets to Holding Your Management Team Accountable

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Many restaurant, bar and business owners suffer from a common, but relatively unknown, condition called “commonsense-it-is.” Join as David Scott Peters diagnoses restaurant owners with “commonsense-it-is” when they think their managers should just know how to do things because it’s “common sense.” But the definition of common sense clearly states it’s a shared understanding based on experience. But most times, managers don’t share the owner’s experiences and don’t possess their same core values. They will not automatically do things the way a restaurant/bar owner wants. But the good news is there is a way to teach them. Attend this session to learn:

  • Why company culture is such an important role in how things get done
  • How to clearly define expectations for a management team
  • The two-step process for getting rid of “commonsense-it-is” in any restaurant/bar
  • The recipe for effective delegation and why what you’ve been doing doesn’t work


avatar for David Scott Peters

David Scott Peters

Founder, The Restaurant Expert
David Scott Peters is a restaurant expert, speaker, coach and trainer for independent restaurant owners. He is the developer of SMART Systems Pro, an online restaurant management software program helping the independent restaurant owner remain competitive and profitable in an industry boxed in by the big chain restaurants. He is best known as the SMART Systems guy who can walk into any restaurant and find $10,000 in undiscovered... Read More →

Wednesday March 29, 2017 12:00pm - 12:50pm PDT
Room N119 Las Vegas Convention Center