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Tom Frank

Round World Management
Culture Engineer
Tom’s passion for culture and leadership development began well before he was recruited by Paul Fleming to be on the original team that created P.F.Chang’s China Bistro. After opening the flagship restaurant in Scottsdale Arizona, Tom became the Director of Training and New Restaurant Development and an equity partner, creating the culture, leadership development and training programs that continue to drive the corporate and service culture today.Having worked on the development of over 14 unique restaurant concept startups and the opening of over 80 restaurants, Tom is now sharing his cutting-edge ideas on Culture, Leadership and Profitability with clients in and out of the restaurant world. Some of his clients include Lazy Dog Restaurant, SPiN, On The Border, Lemonade, CRAVE, POMO and many more exciting concepts. Tom has also been brought back to P.F.Chang’s headquarter to help in the development of a new startup concept for the Chang’s group, and worked with the new leadership and the international team in 2013 and 2016.Today, Tom also works in the technology sector with companies like HotSchedules and Redbook Connect as well as some of leading startup restaurants who are focused on culture and quality. Tom delivers his ‘Culture Alignment Workshops’ and builds dynamic Culture Alignment Platforms for his clients around the country and speaks at conferences and conventions on the topic of culture and leadership development.

My Speakers Sessions

Wednesday, March 29
 

10:00am